











Everything You Need to Know About Muv Vibe Bikes
Watch Before You Buy!
At Muv Vibe, we care about our customers and want to make sure you feel confident in your purchase. That’s why we created a simple, easy-to-follow video that answers all the most common questions about our bikes.
🔹 See the bike in action – Watch how it works before you buy.
🔹 All your questions answered – No guesswork, just clear details.
🔹 Easy access to specs – Find all bike details in our FAQ section.
We made this video just for you, so you can be sure you're making the right choice. Watch now and discover why Muv Vibe is the perfect bike for you!
🚀 Powerful Motor & Long-Lasting Battery
✅ 48V 500W rear-drive motor (peaks at 750W) – strong, smooth power for city streets & off-road trails.
✅ MUV battery complies with Australian Safety Standards (IEC 62133) – reliable & safe performance.
✅ Thumb throttle – effortless acceleration with a simple push.
✅ 48V 15Ah removable battery – ride up to 90 km on a single charge!
✅ Fast charging – fully recharges in ~4-6 hours.
🚴♂️ Smooth & Comfortable Ride
✅ Front suspension fork – absorbs shocks for a smoother ride.
✅ Wide handlebars (74 cm) – better control & relaxed posture.
✅ Adjustable seat height – fits riders 165 cm - 190 cm tall.
✅ Lightweight aluminum frame – durable, sturdy, and easy to handle.
⚙️ Reliable Gears & Brakes
✅ Shimano 7-speed gears – smooth shifting for any terrain.
✅ Hydraulic disc brakes (180mm rotors) – strong stopping power in all conditions.
✅ LCD display – shows speed, battery level & pedal assist settings.
🔩 Durable & Safe Build
✅ 20” fat tyres – built for gravel, sand, and urban roads.
✅ Integrated front & rear lights – powered by the bike’s battery for night rides.
✅ Brake-activated lights – extra visibility when slowing down.
📏 Bike Size & Weight
✔️ For riders: 165 cm - 190 cm tall
✔️ Max load: 120 kg
✔️ Bike weight: 28 kg (battery: 3.5 kg)
⚡ Speed & Unlocking
The default speed is locked at 25 km/h for road use.
You can unlock speeds up to 35 km/h through the LCD display settings.
📌 Need help unlocking? Contact Myebike via webchat, and our team will guide you through the 5-minute process.
🔌 Extra Convenience
✅ USB Port – Charge your phone or other small devices while riding.
✅ Easy-to-Use LCD Display – Choose from 5 levels of pedal assist for a customized riding experience.
✅ Throttle mode – Effortless acceleration when needed.
🔦 Integrated Bike Lights & Safety Features
✅ Front LED Headlight – A stylish vintage design for better night riding.
✅ Integrated Rear & Front Lights – Powered by the bike’s main battery, controllable via the LCD display.
✅ Turn Signals – Left and right indicators, activated directly from the handlebar controls.
✅ Brake Lights – Automatically turn on when you press the brake levers.
🛠 Simple Maintenance Tips – Keep Your Bike in Top Shape
Taking care of your MUV Vibe ensures it stays in top condition for years. Follow these simple maintenance tips:
✔️ Tire Pressure – Keep tires inflated to 28-30 PSI for a smoother ride and longer battery life.
✔️ Chain Care – Lubricate and clean your chain regularly for better shifting and reduced wear.
✔️ Chain & Freewheel Replacement – Change the chain every 4,000 km, and replace the 7-speed freewheel at the same time for peak performance.
✔️ Brake Pads – Replace front and rear brake pads every 1,000 km to maintain strong stopping power.
✔️ Protection from the Elements – Store your bike indoors or use a bike cover to shield it from dust and moisture.
🛡️Guarantee & Free Service
✅ 14-Day Exchange Guarantee – return within 14 days if unused (under 20 km).
✅ 3 Months of Free Service – includes gear tuning, brake checks, tire inflation, and chain cleaning at Myebike’s Sydney or Brisbane locations.
✅ FREE Shipping to:
📍 NSW, QLD & VIC – No extra cost! 🎉 (5 - 9 days)
🚛 Flat-Rate Shipping for Other Territories:
📍 WA – $286 (8 - 14 days)
📍 SA – $286 (8 - 14 days)
📍 NT – $286 (8 - 14 days)
📍 TAS – $369 (12 - 16 days)
📍 ACT – $189 (8 - 14 days)
You'll love this MUV Vibe because...

Max load
Max load riders 125kg

48V 15.6Ah Battery
Up to 60 km range, recharges in 4-6 hours.

Max Speed 25 km/h-35km/km
Legal and efficient for urban commuting.

14-Days Hassle-Free Exchange!
Please check our 14-day policy!
Any questions?
What is the 14-Day Guarantee Guarantee Policy?
If your bike is in perfect condition—no scratches or damage—and has been used for no more than 20km, you can return it within 14 days. While we don't offer refunds, the amount you spent will be credited towards the purchase of another bike. This credit can be used anytime within 12 months. Just reach out to us, and we’ll assist you with the exchange process!
How Do I Return My Bike Under the 14-Day Guarantee?
To return your bike, you must bring it to our shop. If you purchased online, you're responsible for the return shipping costs. Once we receive and inspect the bike to ensure it meets our 14-day money-back guarantee conditions (no damage, under 20km usage), we’ll contact you to discuss selecting a new bike using your credit.
What If My Bike Arrives Damaged?
If your bike arrives damaged, don’t worry! We will inspect the issue to determine if it was caused during transport. If confirmed, we’ll replace your bike with a new one at no extra cost to you. Just contact us right away, and we’ll handle the rest.
How Can I Contact MyEbike for Assistance?
For assistance, you can call us at 02 8590 8545, email hi@myebikeonline.com.au, or use the chat feature on our website. We respond to chat messages within 30 minutes to ensure you get prompt support!
Pick-Up & Collection
❓ Can I pick up my bike fully assembled?
✅ Yes! You can collect your bike fully assembled for free from one of our stores. No extra charges—just pick up and ride! 🚲✨
📍 Sydney Store – Shop 1, 234 William Street, Potts Point, NSW
📍 Brisbane Store – 421 Brunswick St, Fortitude Valley, QLD 4006
How does the pick-up process work?
🛒 1. Purchase your bike online and select "Pick Up in Store."
🛠️ 2. Our team will assemble your bike for free (usually 2-5 business days).
📩 3. You’ll receive an SMS or email when your bike is ready for collection.
🚀 4. Visit the store, pick up your bike, and start riding!
What Does the 3 Months of Free Service Include?
We offer 3 months of free standard service, which includes gear alignment, brake pad checks, tire inflation, brake adjustments, and chain cleaning. If parts need to be replaced, you’ll only be charged for the parts—labor is free. This service is available once per month for 3 months at our local shop.
What Does the One-Year Warranty Cover?
We offer a one-year warranty on all bikes. If your bike has issues, we’ll inspect it to determine if it’s a factory defect and will fix it under warranty. Please note that the warranty does not cover wear-and-tear items like brake pads, spokes, chains, tires, tubes, or derailleurs, unless the issue occurs within the first 30 days of purchase
🔋 Battery & Range
✅ 48V 15.6Ah Removable Lithium Battery – Travel up to 60 km per charge and easily remove the battery for convenient charging. 🔄⚡
✅ Fast 48V Charger Included – Fully recharges in just 4-6 hours, so you're always ready to ride. ⚡🔌
✅ 5-Level Pedal Assist + Throttle Mode – Ride your way with adjustable pedal assist or effortless throttle control.
⚡ Motor & Performance
✅ 250W-500w Brushless Rear Hub Motor – Provides smooth and efficient power for all terrains.
✅ 15° Climbing Capacity – Conquer hills effortlessly with powerful motor assistance.
✅ Max Speed: 25 km/h (Complies with e-bike regulations) 🚴♂️💨 Unlock up to 35 km/h for extra power! ⚡
🔓 Want to unlock your bike?
📧 Email MyEbike or 📱 Send us an SMS from our website. We’ll send you the unlock code and simple step-by-step instructions! 😊
🛠️ Gearing & Braking
✅ Shimano 7-Speed Gear System – Shift smoothly across different riding conditions.
✅ Hydraulic Disc Brakes (Front & Rear) – Superior braking performance for maximum safety.
🪂 Suspension & Comfort
✅ Front & Rear Air Suspension – Absorbs bumps for a smooth and stable ride on any terrain.
🌍 Frame & Durability
✅ Lightweight Aluminium Alloy Frame – Strong, durable, and perfect for everyday rides. 🚴♂️💪
✅ Max Load Capacity: 120kg – Designed to support riders of all sizes comfortably. ⚖️😊
✅ Front Pouch & Rear Aluminum Basket – Sold Separately
🛞 Tyres & Wheels
✅ 20” x 4.0” Wide All-Terrain Tyres – Extra stability and grip for a secure ride.
💡 Lighting & Display
✅ Integrated LED Lights (Front & Rear) – Stay visible and ride safely, day or night. 🌙✨
✅ Brake-Activated Rear Light – The rear light automatically turns on when you press the brake lever for extra safety. 🚦🔴
✅ Built-in Turn Indicators (Front & Rear) – Signal your turns with ease using the integrated indicator lights. 🔄🚲
✅ LCD Display with 5-Speed Modes – Track your speed, battery level, and ride stats in real time. 📊⚡
📏 Dimensions & Weight
✅ Net Weight: 36 kg – Lightweight yet powerful for easy handling.
✅ Carton Size: 1540 x 320 x 890 mm – Compact packaging for safe delivery.
🛡️ Extended 12-Month Warranty
– After the first year, we continue to cover key components like the LCD display, battery, motor, and controller if they get damaged. Ride with peace of mind! - Sold extra